KnocKnoc
Knocking on the door of your customer base...
Sales teams are great at contacting customers with active requirements but what about all of those ‘forgotten’ customers? Their data is still valuable, but you need to make sure of a few things first:
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Is Anyone There?
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Is It The Right Person?
Keeping in regular ‘front of mind’ contact with your whole customer base helps to realise its full potential and so increases its value to your business immensely.
All available studies point to the incontrovertible fact that regular contact leads to increased sales and pipeline growth and improved customer retention. It assures more accurate and up-to-date customer contact information is held thus improving the productivity of your Sales team and it increases customer satisfaction as they feel more valued.
The Solution
The process of maintaining your customer base using KnocKnoc is a simple one. By connecting our system to an email address that you designate, all of our notification emails or "knocs" will appear to come from your team.
We will send regular branded and personalised emails to your customer base maintaining your overriding marketing message.
(We are fully GDPR compliant so you can be assured that all data used by KnocKnoc is safe, never stored and will only be used for your work with us.)
How we contact your customer base can be the the guise of anything, including:
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Introductions when you have a new starter or change of territory.
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End of quarter offers or ‘flash’ sales.
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PTO notifications.
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Regular check-ins.
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Strategic/Ad Hoc Company news.
By working together in this simple but effective manner, we can help your team get on with what they do best.
KnocKnoc will provide concise reports on this simple but effective "light touch contact" including opens, bounce rates and replies. This will ensure that your expensive corporate messaging, sales and on-going revenue and support investment is being targeted at the correct contact.